Privacy policy

This Privacy Policy describes how TapTrade Sync (https://taptradesync.com) collects, uses, and protects information when you use our service.

Information we collect

• Account data: name, email, password (stored hashed), role, and preferences.
• Broker connection data: encrypted credentials and tokens required to route orders to your linked brokerage account.
• Trading activity: signals viewed, trades executed, risk settings, and related metadata stored to operate the product.
• Technical data: logs, device/browser type, and IP address for security and debugging.

How we use information

• Authenticate you and provide the platform.
• Size trades and transmit orders you authorize.
• Enforce risk settings and daily loss limits you configure.
• Improve reliability, security, and support.
• Send service-related communications (not unsolicited marketing without consent).

What we do not do

• We do not sell your personal information.
• We do not withdraw funds from your brokerage account — only you and your broker control funds.
• We do not execute trades without your explicit action (unless you enable auto-execute features you control).

Sharing

We share data only with service providers necessary to run the platform (e.g. hosting, database) under confidentiality obligations, and with your broker when placing orders you request. We may disclose information if required by law.

Security

Broker passwords and tokens are encrypted at rest. No system is 100% secure; use a strong unique password and enable broker-side security features.

Retention

We retain account and trade records while your account is active and as needed for legal, security, and operational purposes. You may request account deletion by contacting us.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal data. Contact us to exercise these rights.

Contact

Privacy inquiries: legal@taptradesync.com